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FAQ'S

1. What's the difference between local and long-distance towing?

Sponaugle towing experts are more than glad to help a customer in need for any requested towing service both local and long distance. We'll assist you, near and far.

2. How will I know if my battery needs to be jumpstarted or completely replaced?

This situation differs from car to car, from battery to battery. There are many variables involved, including the age of the battery and the amount it has been used by the owner. In most cases Sponaugle towing contractors will be able to diagnose the exact problem and prescribe the correct solution. When you call us your towing experts, we can bring you a reliable servicemen who can resolve both problems.

3. Can you tow motorcycles?

Yes, we carry all needed equipment necessary to tow motorcycles without damage. We take pride on our motorcycle recovery services.

4. Can your towing providers unlock my car for me?

We will gladly provide lockout services to all our customers. No matter what make or model of your car, our towing professional will be able to open up your automotive. When you call up our dispatchers, simply describe the issue-whether you've lost your keys or they're locked inside-the make and model of the car, and your location, and we'll have your auto opened up.

5. Will you be available to help me on the road if it's the middle of the night?

Our professionals makes no distinctions in the hours of operation when there's a customer in need. You can rely on our emergency towing service professionals at any hour of the day for any automotive troubles you're facing. Being a 24/7 towing service means that we're always available for our patrons-twenty four hours a day, seven days a week. Whether you're on the road or off we can help you whenever you need a towing expert by your side.

6. My car is all-wheel-drive, does it require a flatbed tow truck?

No. Conventional tow trucks are capable of lifting all wheels off the ground.

7.I’ve heard that it’s better to let my insured car go to the tow yard after an accident, why?

There are several reasons. 1. You do not have to pay the tow bill. 2. The insurance adjuster will inspect your car and other cars involved sooner to avoid storage fees. 3. No ugly wreck at your residence.

8.Does A & A Towing accept AAA?

Sponaugle Towing is a contracted AAA provider. To obtain a tow using your AAA, you must call AAA and they will dispatch a Tow Truck or Rollback to tow your car.

9.What are your hours of operation?

Sponaugle Towing tows vehicles 24 hours a day 7 days a week, open all major holidays.

10.Can I schedule a tow?

Yes, call one of our dispatchers at 304-813-5999, give them the necessary information and the time you would like to have us tow the car.

We provide emergency service any time of day or night!
Give us a call at 304-813-5999


Member - AAA Allstate motor club cross country